On Reflection

FlixelPix Store Policy

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Customers have 3 download opportunities within 3 days of purchase. Please ensure you download the files within the timeframe and backup accordingly. FlixelPix eBooks are in PDF format. Adobe Lightroom Presets come in a compressed zip file.


Our refund policy lasts 5 days. If 5 days have passed since your purchase, we can’t offer you a full refund. To be eligible for a refund, your item must not have been downloaded from the e-store.

Several types of goods are exempt from being returned.

  • Single Lightroom Presets

Product Download – Reactivation

Downloads can only be re-activated within 14 days of purchase. To have a download re-activated please contact us using the contact page.